Regional Expert to Strengthen Safe Migration Hotline Services

About the role

The International Organization for Migration (IOM) is seeking a Regional Expert to strengthen safe migration hotline services across Kazakhstan, Kyrgyzstan, Tajikistan and Uzbekistan. This 5‑month consultancy will support the ‘Central Asia Safe Migration’ project and work under the direct supervision of the Sub‑regional Project Manager.

Key responsibilities

• Support IOM’s programmatic activities in Kyrgyzstan within the Central Asia Safe Migration project (LM0667).
• Strengthen and coordinate safe‑migration hotline operations in the four target countries.
• Ensure migrants receive accurate, timely, gender‑sensitive information on safe migration, recruitment practices, rights and available support services.
• Collaborate with governments, service providers and other stakeholders to improve hotline outreach and service quality.
• Contribute to the delivery of financial‑literacy training, business development support and small‑grant assistance for returning migrants.

Required profile

• Relevant experience in migration, humanitarian or hotline services projects.
• Demonstrated knowledge of the Central Asian migration context.
• Ability to work in a hybrid mode and deliver results based on defined deliverables.
• Strong communication and coordination skills, with fluency in English and at least one local language preferred.

Required skills

What we offer

• Consultancy contract (Category B) for a period of September 2026 – January 2027.
• Hybrid work arrangement based on project needs.
• Opportunity to contribute to safe migration initiatives impacting thousands of migrants in Central Asia.