Senior Site Reliability Engineer (SRE)

About the role

We are seeking a Senior Site Reliability Engineer to lead the observability and reliability initiatives for our platform. The role focuses on building a Grafana‑based monitoring stack, defining SLIs/SLOs, reducing alert noise, and improving release safety on AWS/EKS.

Key responsibilities

• Own the observability charter: build monitoring, alerting, synthetic checks, dashboards, and runbooks.
• Define meaningful SLIs/SLOs and reduce alert noise to improve signal quality.
• Design and optimise release pipelines with progressive delivery, health gates, and automated rollback mechanisms.
• Apply performance‑engineering practices such as load testing, capacity analysis, and latency profiling.
• Automate operational toil through scripting and infrastructure‑as‑code.
• Accelerate SRE maturity by applying AIOps capabilities for detection and diagnosis.
• Lead incident‑response practices, including on‑call readiness and blameless post‑mortems.
• Collaborate with DevOps, Cloud, product engineering teams and Tech Leads to drive reliability improvements.

Required profile

• 3+ years of experience in Site Reliability Engineering, DevOps, or platform engineering supporting customer‑facing systems.
• Strong knowledge of observability tools (Grafana, Prometheus, Loki, Tempo, OpenTelemetry) covering metrics, logs, traces, and events.
• Deep understanding of SRE fundamentals: SLIs/SLOs, error budgets, golden signals, alert tuning, and blameless post‑incident reviews.
• Experience operating workloads on Kubernetes (preferably EKS) and AWS, with ability to debug across application, container, and infrastructure layers.
• Proficiency in Python, Bash or Go, and exposure to Terraform and CI/CD pipelines.
• Background in incident management, including triage, escalation, communication, post‑mortems, and on‑call rotations.
• Proactive ownership mindset and ability to identify problems from telemetry before they are reported.
• Strong English communication skills (B2+).

Required skills

• Grafana
• Prometheus
• Loki
• Tempo
• OpenTelemetry
• AWS
• Kubernetes (EKS)
• Python
• Bash
• Go
• Terraform
• CI/CD pipelines
• k6
• JMeter
• Locust
• AIOps concepts
• Datadog (nice‑to‑have)