Customer Service Specialist

About the role

We are seeking a passionate and self‑motivated Customer Service Specialist to join our Customer Experience Team. The role involves handling client inquiries across multiple channels while delivering a high level of service and promoting our products.

Key responsibilities

• Respond to client inquiries via live chat, email, and telephone.
• Perform personal clientele analysis and take appropriate actions.
• Promote available products and services to clients.
• Develop and maintain strong relationships with prospective and existing clients.
• Collaborate with other departments as needed to resolve issues.
• Contribute to team targets and achieve set results.

Required profile

• Degree in a business‑related field.
• Experience handling clients in the financial services sector is a plus.
• Fluent in Kyrgyz with excellent oral and written English.
• Ability to multitask and stay highly organized.
• Outstanding communication and interpersonal abilities.
• Valid work permit.

Required skills

What we offer

• Attractive remuneration package.
• Intellectually stimulating work environment.
• Continuous personal development and international training opportunities.