Director of Site Reliability Engineering

About the role

Director, Site Reliability Engineering leading the SRE team at DuckDuckGo, responsible for building and maintaining world‑class infrastructure that supports millions of privacy‑focused users. The role involves tackling complex operational challenges across software, systems, automation and process analysis.

Key responsibilities

• Build and maintain scalable infrastructure for Duck.ai, the company’s AI product, ensuring reliability standards are met.
• Scale the index infrastructure to handle billions of documents.
• Create anti‑fraud verification mechanisms that respect user privacy.
• Lead high‑impact projects from proposal through post‑mortem, driving automation and process improvements.
• Define future technical direction to improve reliability and performance.

Required profile

• 10+ years of experience in reliability, platform, infrastructure or software engineering.
• 4+ years leading SRE teams and participating in 24x7 on‑call rotations.
• Proven ability to solve vague problems, propose innovative solutions and execute with metric‑driven focus.
• Deep experience administering Linux systems and troubleshooting web technologies.
• Strong background in automation, configuration management and cloud‑native architectures.

Required skills

• Perl
• Go
• TypeScript
• Python
• Linux
• Docker
• Docker Compose
• Cloud‑native services and architectures
• Automation and configuration management tools

What we offer

• Annual compensation of $243,800 USD plus stock options.
• Paid parental leave, office setup allowance and co‑working allowances.
• Flexible remote‑first work arrangement with no core hours.
• Travel opportunities for all‑hands meetups and team retreats (approximately twice a year).