Salesforce Business Solution Architect

About the role

We are looking for an experienced Salesforce Business Solution Architect to guide our customers through digital transformation. You will design and deliver customized Salesforce solutions that align technology with business objectives, acting as a trusted advisor throughout the project lifecycle.

Key responsibilities

• Lead the design, configuration, and implementation of Salesforce solutions, ensuring they meet business goals.
• Develop scalable data architectures and integrate customer data across multiple systems.
• Collaborate with business stakeholders to gather requirements and translate them into actionable solutions.
• Work with cross‑functional teams (IT, marketing, sales, customer service) to deliver end‑to‑end, data‑driven solutions.
• Define and implement data integration strategies, focusing on ingestion, transformation, and unification.
• Establish best practices for data quality, security, and governance.
• Serve as a subject‑matter expert on Salesforce Sales Cloud, Service Cloud and related products.
• Mentor and train internal teams on Salesforce functionalities and new features.
• Stay current with Salesforce innovations and share insights to drive growth.

Required profile

• Minimum 5 years of business analysis or functional consulting experience in emerging technologies.
• Proven experience as a Salesforce Architect or Consultant with deep knowledge of platform capabilities.
• Experience designing and implementing complex Salesforce solutions, including custom development and third‑party integrations.
• Strong analytical and problem‑solving skills, able to translate business needs into technical designs.
• Hands‑on experience configuring the Salesforce platform.
• Experience with agile project management and delivering solutions on time and within budget.
• Excellent communication skills for both technical and non‑technical audiences.
• Ability to quickly adapt to new Salesforce updates and industry trends.

Required skills

• Salesforce
• Sales Cloud
• Service Cloud
• Custom development on Salesforce
• Third‑party integrations
• Data integration and architecture
• Agile project management
• Salesforce configuration

What we offer

• Innovative projects for global industry leaders.
• Flexible work environment – vibrant office or remote.
• Opportunities to work abroad up to two months per year.
• Relocation possibilities across 55+ countries.
• Corporate and social events.
• Leadership development, career advising, and well‑being programs.
• Support for certifications, including GCP, Azure and AWS.
• Unlimited access to EPAM learning resources.