Demand Planner – Quick Commerce (KZ/KG)

About the role

As a Demand Planner within Glovo's Quick Commerce (Q‑commerce) Micro Fulfillment Centers (MFCs) vertical, you will be responsible for forecasting product demand and managing purchase orders to ensure stores are replenished efficiently while minimizing waste.

Key responsibilities

• Improve forecast accuracy using historical sales data, adjusting for promotions, seasonality, events and new products.
• Collaborate with category management, marketing and operations to align forecasts with supply‑chain capabilities.
• Maintain purchasing tool parameters such as safety stocks and bank holidays for optimal inventory.
• Create purchase orders, monitor supplier deliveries and oversee supply planning for MFCs.
• Enhance supplier performance by communicating issues, tracking fill rates and establishing improvement plans.
• Track and report supply‑chain KPIs for the assigned country.
• Analyze inventory data (availability, turnover, shrinkage, fill rates) to spot trends, risks and opportunities.
• Drive action plans to improve operational excellence, reduce costs and increase efficiency.

Required profile

• Bachelor’s degree in Engineering, Business, Finance or a Supply‑Chain/Operations discipline.
• At least two years of experience in supply‑chain roles, preferably demand or supply planning.
• Strong business judgment, excellent written and oral communication and a pragmatic approach.
• Ability to analyse data regularly and apply critical thinking.
• Fluent in English and either Kazakh or Kyrgyz.

Required skills

• Proficiency in Google Applications (Docs, Sheets, etc.).