Management Services Assistant (Travel Focal Point)

About the role

The World Food Programme (WFP) is hiring a Management Services Assistant (SC-5) in Bishkek, Kyrgyzstan, within the Finance/Management Services Unit. The post supports the day-to-day delivery of client-focused, value-for-money services in the Management Services portfolio, reporting to the Administrative Assistant and under the general supervision of the Finance and Administration Officer. The role also acts as the main travel focal point and covers small office purchases and office supplies.

Key responsibilities

• Support efficient service delivery in the Management Services portfolio and collate data and prepare basic analysis for resource-management reports.
• Process routine actions in procurement, finance, human resources and other areas, keeping data recorded accurately in corporate systems.
• Maintain physical and digital records and act as first point of contact for internal queries.
• Suggest improvements to procedures and use digital tools to improve working practices and customer service.
• Support inter-agency initiatives linked to UN reform, liaise with other functions and contractors, and advise junior staff.
• Handle travel: answer travel queries, book tickets, hotels and vehicles, arrange visas, enter travel records in the travel system and liaise with MFA departments and state entities for clearances.
• Act as micro-purchase order focal point for small office purchases, manage office supplies and stationery, support logistics for training and conferences, handle cargo shipments and mail, and back up the Administrative Associate/Assistant when absent.

Required profile

• At least five years of progressively responsible support work experience in general administration.
• Understanding of WFP Management Services regulations, policies, procedures, standards and systems.
• Experience collating data and preparing basic analysis on topics such as assets, facilities, fleet or travel.
• Experience advising staff and working with teams across functional areas.
• Fluency in English and Russian; knowledge of Kyrgyz is an asset.
• A post-secondary certificate in the related field is desirable.

Applications must be submitted only through the WFP online recruiting system, with a complete Workday profile.