Systems Engineer – IT Infrastructure & NATO Communications

About the role

The Systems Engineer will design, develop, and maintain IT and communications infrastructure that supports NATO and partner nation operations. This role combines network engineering, security, and systems administration to ensure reliable, secure connectivity across multiple environments.

Key responsibilities

• Research, design, develop, test, integrate, and maintain IT/communications equipment for NATO and allied networks.
• Provide Tier II and Tier III systems administration, troubleshooting network, voice, video, and Wi‑Fi issues.
• Manage network user accounts, encryption devices (e.g., TACLANE) and SIPRNet connectivity.
• Support end‑user devices (voice, data, video) and resolve service desk requests.
• Maintain IT Service Management processes including incident, problem, change, and service request handling.
• Update and protect organizational web content, classification, and access management.

Required profile

• U.S. citizenship and current Secret clearance (or ability to obtain).
• Minimum eight years of specialized experience in network engineering, security, and systems design.
• Proven ability to work on complex, multi‑network projects and deliver rapid technical enhancements.

Required skills

• Network Engineering
• Network Infrastructure design and implementation
• Network Security and encryption (TACLANE, SIPRNet)
• Systems Design and development
• Tier II/III Systems Administration
• Wi‑Fi troubleshooting
• IT Service Management (ITSM) processes
• End‑User Device Support (voice, data, video)